In the fast-evolving digital era, enterprises aspire to build and deliver great software products and features to their customers. Due to the advent of Agile and DevOps, software testers are looking for modern defect management tools that help in removing software defects/bugs. Software developers have a keen eye on the bugs appearing in software during various stages of the Software Development Life Cycle (SDLC). Since these defects may impact their customers, they feel a strong need to fix all software defects in their application. This does not hold true for most enterprises, due to the speed and accuracy required in agile environments.
Application Stability
We have repeatedly seen testers stating that there are no defect-free applications. So, testers sought to have a proper strategy to deal with them effectively. Ensuring application stability is extremely important for agile teams. Stability is defined as the percentage of successful app interactions during each session in a given release. Testers calculate it by tracking the percentages of crashes experienced by users of the application. When talking about the app’s stability targets, it is important to set realistic goals. Even if it seems like an achievable goal, QA teams do not aim for 100% coverage. Similar is the case with fixing bugs – testers cannot focus on defects all the time due to the high-opportunity cost building new features.
More Agility
Gone are the days when all software testing companies followed a waterfall approach. With agile environments being the talk of the town, it has changed how software testing is performed. Due to faster release cycles, QA teams work on fixing defects before sending the release into the production phase and use modern defect management tools to achieve their goals. While there is less time for traditional QA and testing in agile methodology, so there is an increase in the risk of defects slipping through to production.
Customer Choice
When it comes to using applications, customers have their own choice, so it is extremely important to deliver reliable and high-quality applications. Development teams need to make the right trade-off between which bugs customers are more likely to encounter and defects that users will probably never see. This trade-off will help teams in distinguishing which defects need to be attended and prioritized. So, it is not important to fix all defects appearing in a software application. In fact, modern QA teams have the skills and experience to discover which bugs they need to fix and choose to ignore.
It is extremely important to have all team members and stakeholders on the same page. Thus, they are encouraged to use defect management tools to log-in their defects, prioritize, rectify and report them. Agile teams believe that not all bugs need to be fixed. They have an eye to spot which defects are worth rectifying, and which should not be attended. With quality being their top-priority, development teams need to ensure faster release cycles, so they need to have an effective and efficient defect management process.
