Do you know how much it costs to hire and train a new IT professional?
Let’s say a company hires a junior IT professional for $50,000 a year and has them on staff for ten years. The total cost of this employee: $500,000.
Not even close to the amount of money that companies have spent on an average year in terms of training, support staff, outsourcing projects, consulting fees, and other miscellaneous costs related to their operations.
Outsource your IT Support Services
IT outsourcing is still a relatively new phenomenon, and it is still the early years of learning how to systematically automate the various processes that are used to manage IT.
Although technology is improving with every passing second, many people still don’t believe that an outsourcer could do as good a job as hiring an in-house support team. The argument goes, “It’s just not possible”.
However, that doesn’t mean it can’t be done at an extremely affordable cost.
When you outsource IT, you do more than simply cut costs.
Other benefits of outsourcing include:
- Eliminating the high cost of recruiting and training new employees.
- Reducing the administrative overhead that comes with managing a complex IT network.
- Offering more flexible scheduling options.
- Operations support to reduce downtime and prevent critical failures.
- IT consulting to increase productivity and spur new ideas.
- Information security to fend off against viruses, malware, and cyber-attacks.
- Help desk support to answer common questions and troubleshoot basic issues.
- Experienced project managers to drive data center consolidation projects forward.
- Expert system analysts to support the business with advanced reporting and analytics.
In other words, outsourcing your IT responsibilities is a win-win situation for both yourself and your employees. You’ll find that getting in help for managing a dynamic IT environment transforms your business for the better. It gives your staff the ability to focus on their jobs without having to worry about complex issues that could be resolved by a skilled professional in an hour.
What stops companies from taking the plunge and outsourcing?
A lot of people are in denial about outsourcing because they’re afraid to make a commitment for fear that it wouldn’t work out – it would be easier to keep doing everything in-house instead of trying something new! Don’t be fooled by this thought process, though, because sometimes that’s exactly what your company should do.
Certain tasks are best addressed by fixers rather than managers, so why not outsource some of your IT operations? Outsourcing your support staff can be a great way to cut costs, but it doesn’t mean you don’t need an in-house team to manage the parts of your business that require expert knowledge and training or that require dealing with “like” or “unlike” situations. In these cases, an outsourced administrator would most likely be less costly than hiring someone full-time.
Businesses are always looking for ways to reduce their costs. Outsourcing does just that, but it also frees up your employees to concentrate on the tasks that are more important to the business’s bottom line.
Outsourcing is another reason why small startups can start off with a lower overhead cost than large corporations and Fortune 500 companies.
