Have you ever had the experience of enjoying Spotify music, and just when the music is about to reach its climax, Spotify suddenly stops playing even though the network connection is still working well? This can be very frustrating, and you may wonder why it happens and how to resolve it. This article will provide you with detailed answers and introduce an alternative tool to help you fix Spotify not working problems.
Solution 1. Update the Spotify App
It is crucial to regularly check for software updates to ensure that Spotify is up to date, since the older version may have some running problems. Updates not only fix program errors but also add new features to Spotify.
Step 1. Launch the Spotify app on your PC, and click the “burger” icon in the top left corner of the Spotify window to open a drop-down menu.
Step 2. Select “Help” ＞ “About Spotify” from the drop-down menu. This will open a new window with information about the current version of Spotify.
Step 3. If a new version is available, you will see a notification that an update is available. Click “Restart now” to download and install the update.
Solution 2. Delete Spotify Cache
Sometimes cache is also one of the reasons why Spotify is not working because the software is running for too long, so you can also try clearing the cache as a first step to solve this issue. Cached files are stored in the cache, and sometimes, they can cause problems.
Step 1. Click on your profile picture at the top and select “Settings”.
Step 2. Scroll down and click on Storage.
Step 3. Click on Clear Cache.
Solution 3. Check Firewall Status
In some cases, firewall settings may affect Spotify’s connection, since it may have blocked some features of the Spotify App. If you find that Spotify is experiencing connection issues (error code 17), which usually means “The firewall may be blocking Spotify, please change its settings to allow Spotify through.” Consider adding Spotify to your firewall’s whitelist or exception rules to make sure it’s connecting to the internet properly.
On Windows:
Step 1. Open the Windows Start menu, enter “Firewall”, select “Windows Defender Firewall” from the search results, and click “Allow applications or features through Windows Defender Firewall” at the left side or bottom of the window.
Step 2. Click Change settings to allow changes to the list of allowed applications, then scroll down and find “Spotify” in the list of applications, and make sure the boxes next to “Private” and “Public” are checked.
Step 3. If you don’t see “Spotify” in the list, this means that your firewall isn’t blocking Spotify, and you’ll need to use another method to fix the issue
On Mac:
Step 1. Tap the Apple icon in the top left corner of the screen to open the Apple menu. Select System Preferences from the menu.
Step 2. In the System Preferences window, find and click on Security & Privacy. In the pop-up window, select the Firewall tab at the top.
Step 3. Click the “Firewall Options” button, you will see applications and services listed. If Spotify is blocked by the firewall, you can click the “Add (+)” button to select the Spotify application and add it to the firewall exception rules. Then click OK to save the changes.
Solution 4. Reinstall Spotify App
Reinstalling Spotify is crucial for resolving common technical playback issues and ensuring that your app is running on the latest version. This process helps address any potential software glitches that might be hindering your listening experience. By reinstalling the application, you not only troubleshoot existing problems but also guarantee that you have access to the most up-to-date features and improvements. It’s a simple yet effective step to enhance the performance and reliability of your Spotify app.
Solution 5. Download Spotify Music Converter
If you’ve tried every method above and the problem still exists, there is also a permanent solution that allows you to listen to Spotify offline without a Premium account: download Spotify music locally and transfer it to your mobile device. This way, you can avoid all Spotify not working issues and the inconvenience of online playback, getting complete control over your listening experience.
To achieve this goal, you need a professional Spotify music converter. MuConvert Spotify Music Converter is undoubtedly one of the best Spotify to MP3 converters. With its user-friendly features and built-in Spotify web player, you can easily access the whole Spotify library, remove DRM protection from Spotify content including playlists, albums, podcasts, etc., and convert Spotify music to WAV, MP3, or other regular formats.
More Features of MuConvert Spotify Music Converter:
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The built-in Spotify web player helps to access the full Spotify library without problems
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Offers 35X conversion speed with up to 320 kbps of high audio quality
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Keep metadata and ID3 tags like artists, and album covers for easier management
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Customizable output settings, like bitrate, sample rate, and song archive folders
Below we will show you how to use MuConvert Spotify Music Converter. You can download the latest version of it and install it on your Windows and Mac computers.
Step 1. Launch the software and log into your Spotify account by clicking the “Sign In” button in the upper right corner. Select the playlist or the songs from the playlist directly. Then click on the green “+” symbol at the bottom right or drag them directly onto the green symbol.
Step 2. On the “Advanced Settings” tag, you can select the desired output format of your converted Spotify music. Also, parameters like sample rate and bitrate can be adjusted here.
Step 3. Finally, simply click on “Convert all” or “Convert” to start converting Spotify songs. After the conversion is complete, you can find the converted songs in your output files folders, or just click the “Play” button next to the converted songs to listen to.
Final Words
You can try to fix Spotify not working problems by adjusting Spotify settings, clearing the cache, customizing the firewall settings of your computer, and updating or reinstalling Spotify. But for better experiences, you can also try MuConvert Spotify Music Converter as an alternate, to bypass the limits, avoid Spotify problems, and enjoy offline Spotify playback without worries.
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